Symptom
There are emojis and smileys that are shown next to work center views instead of regular C4C icons
Environment
SAP Cloud for Customer
Reproducing the Issue
- Log in to Cloud for Customer Extended edition app in any supported device.
- On the left pane, you have work center views.
- You see Emojis and Smileys showing next to work center views.
- This also appears in the OWL.
Cause
This is caused because of running a third-party app that replaces fonts or keyboards (such as any "emoji keyboard settings" or app extensions for WhatsApp).
Resolution
Kindly delete the thrid party app installed with respect to fonts and keyboards.
Keywords
Emoji's, smileys, extended app , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem
Product
SAP Cloud for Customer core applications 2005