SAP Knowledge Base Article - Public

2942064 - Hierarchy and Related Opportunities Facets Missing


User is not able to see Hierarchy and Related Opportunities facets in Opportunities.


SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunities view.
  3. Open an Opportunity ABC (where ABC denotes the Opportunity ID).

Here the Hierarchy and Related Opportunities facets are missing.


Reported user is currently assigned with a PDI_PARTNER_DEVELOPMENT work center.


  1. Go to Administrator work center.
  2. Go to Business Users view.
  3. Select the reported User.
  4. Edit Access Rights.
  5. Remove the access for PDI_PARTNER_DEVELOPMENT work center to the User.
  6. Save changes.


Hierarchy and Related Opportunities Facets Missing , Related Opportunity, Hierarchy in Opportunity. , KBA , LOD-CRM-OPP , Opportunity Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions