2942082 - CA-011: Tenant 'myxxxxxx.crm.ondemand.com' does not exist

A key user is trying to access the workcenter "E-Mail Integration", but as soon as it opened, the following error message is displayed:

"CA-011: Tenant 'my******.crm.ondemand.com' does not exist.

SAP Cloud for Customer Add-in (Server Side)

The Tenant has not been provisioned correctly.

Make sure that the server-side integration tenant is provisioned properly.

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