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SAP Knowledge Base Article - PublicSymptom
This document shows the steps required to sync contact's email address from Gmail to C4C
Environment
SAP Cloud for Customer Gmail Addin (Server Side)
Resolution
E-mail address of contact from Gmail can be synchronized only if the following requirements are met:
- Field "Company" is filled.
- Field "Email" is filled and Labeled as "Work"
Keywords
Email address sync from gmail to c4c , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
Product
SAP Cloud for Customer add-ins all versions
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