Symptom
BPE error on inititating onboarding.
Environment
ONBOARDING 2.0
Reproducing the Issue
Initiate onboarding > Monitor BPE logs> Error displays with Error logs.
Check splunk logs:
Exception caught, BPE will try to match a process instance error definition to handle error on business level by BPE.
cannot be cast to com.successfactors.hris.bean.eo.BaseHrisEO (loaded by java.net.URLClassLoader@0x00007fccdc0d5c30)
Cause
Resolution
Unmap Corporate address mapping and Also Unmap Emergency contact.
Do suite integration check to see if values for any National ID , National Country etc flowing or not ( incase mapped) .
Keywords
initiate onboarding , KBA , LOD-SF-OBX-DBD , Dashboard , Problem