SAP Knowledge Base Article - Public

2942218 - How to Determine When And by Whom a Contact Was Added to an Account

Symptom

You don't know when and by whom the contact was added to the account. You assume that there should be a change log when and by whom the contact was added to account. But you can't find any change log.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customer work center
  2. Click on Contacts view
  3. Search for the contact
  1. Go to Business Partner work center
  2. Click on Business Partner Changes view
  3. Select Contact
  4. Search for the contact

Cause

The creation of the business object BusinessPartnerRelationship is not written in change documents. Reason is to avoid too many change items for the new creation of an object.

Resolution

To determine who created the object and when the object was created, you need to enable the field Created By and Created On in the Contact TI > Relationship facet.

Keywords

Business partner relationship, contact, account, no change log, , KBA , LOD-LE-BP-BP , Business Partner , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions