SAP Knowledge Base Article - Public

2942408 - H1 2020 RCM 70205 - Reschedule and update interview - Updated Calendar Invite not Sending through

Symptom

Behaviour of the outlook interview invite being send out when an interview is rescheduled.

Environment

  • SAP SuccessFactors Recruiting Management
  • Microsoft Outlook

Resolution

There are 2 scenarios that should be considered while dealing with calendar invite being sent out.

Scenario 1

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When Interview is rescheduled on behalf of the candidate (by checking the book slot for candidate), and suppose location , time was updated for the new interview so new invite will go to the interviewer or organizer , but the existing invite will just be updated.

Scenario 2

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When interview is rescheduled but candidate needs to confirm the interview that time , when a candidate will accept the change of interview time or accepts the interview the old invite will be cancelled and cancelled notification will be triggered. Moreover Interviewer and Organizer will receive a new invite once candidate accepts the interview.

Keywords

Outlook Interview Invite, Interview, Calendar Invite , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting 2011