Symptom
Customer has configured a permission role for Hiring Managers with target population of All Direct Reports. Since the target population is limited to Direct Reports only, it is expected that Hiring Managers are able to see only the tasks assigned to them. However, it was observed that Hiring Managers are still able to see and act on the Onboarding 2.0 tasks eventhough they are not the assignee.
Environment
SAP SuccessFactors Onboarding
Cause
The onboarding task is marked as an optional task in the Onboarding Program configuration.
Resolution
This is an expected behavior. If the task selected is configured as an optional task in the Onboarding Program configuration, then the task will not have any responsible users. We need a way to act on these optional tasks. Hence, current logic is to display task with "(Optional)" and will display for the participant if the logged in user has Edit permission for task.
Keywords
Unable to restrict Onboarding tasks visibility for Hiring Manager, Onboarding Program configuration, Onboarding Hiring Manager Activities, Onboarding Dashboard, My Tasks, All Tasks, Onboarding task permissions , KBA , LOD-SF-OBX-DBD , Dashboard , Problem