SAP Knowledge Base Article - Public

2942660 - Feed Tile missing in Home screen


You are not able to add Feed Tile in the Home screen as the option is missing


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Home Screen
  2. Select the Edit Icon at the top right, which is Homepage Personalization and Adaptation
  3. Select Adapt
  4. Choose the relevant Business Role
  5. Select Add Cards option
  6. Click on Add Existing Card
  7. Navigate to Tools and search for Feeds
  8. No Feed option found


JAM integration is enabled in the system


If JAM is integrated in C4C system, Feed tile will not be available in Home screen

See Also

 2538956 - Enabling SAP Jam integration with C4C (SAP Hybris Cloud for Customer) 


JAM, feed, home, tile, missing, , KBA , LOD-CRM-IN-JAM , JAM Integration with Cloud for Customer , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions