SAP Knowledge Base Article - Public

2942710 - Onboarding Initiated but candidate not available as Invalid Legal Entity passed - Onboarding


  • Onboarding initiated but candidate not appearing in review tile
  • Error "An invalid legal entity XXXX was passed”


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate onboarding for candidate in recruiting
  2. Onboarding initiated successfully
  3. Navigate to home page notice review tile not available for onboardee
  4. Error "An invalid legal entity XXXX was passed." received


  1. An invalid legal entity value was passed from RCM to ONB
  2. Internal code for legal entity was passed not external code


  1. Navigate to Admin Center
  2. Manage Permission Roles
  3. Locate OnboardingBpeAdmin role
  4. Edit
  5. Locate MDF Foundation Objects
  6. Grant permission for Legal Entity
  7. Also grant permission for other Foundation Objects which are used in mapping so error doesn’t reoccur for different object for example department.
  8. When you test with new candidate external code should be passed and onboardee visible in review tile


Legal entity, company, internal code, external code, An invalid legal entity was passed, foundation object , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem


SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005