SAP Knowledge Base Article - Preview

2942816 - How to export and self-analyze Troubleshooting logs from Identity Authentication

Symptom

There is a need to download Identity Authentication Troubleshooting logs in order to monitor the system, diagnose cases and solve problems.

Useful in case of general error messages, for example:

"Please contact your system administrator."

"Identity Provider could not process the authentication request received."


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

ids, identity authentication, ias, logs, investigation, download, view, check, admin, error, fail, login , KBA , troubleshooting log , identity provider could not process , BC-IAM-IDS , Identity Authentication Service , Problem

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