SAP Knowledge Base Article - Preview

2942816 - How to export and self-analyze Troubleshooting logs from Identity Authentication


There is a need to download Identity Authentication Troubleshooting logs in order to monitor the system, diagnose cases and solve problems.

Useful in case of general error messages, for example:

"Please contact your system administrator."

"Identity Provider could not process the authentication request received."



Identity Authentication


Identity Authentication 1.0


ids, identity authentication, ias, logs, investigation, download, view, check, admin, error, fail, login , KBA , troubleshooting log , identity provider could not process , BC-IAM-IDS , Identity Authentication Service , Problem

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