SAP Knowledge Base Article - Public

2942886 - Category Field in Accounts


You are wondering about the field Category in the Account header; it cannot be made visible in the header.


SAP Sales Cloud

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Go to the Accounts view.
  3. Open any Account.
  4. In Adaptation Mode, find the field Category in the header.

The field cannot be made visible in the UI.


This field was added to the Account TI to support features like Code List Restrictions or page layouts that are organization/person related.

There is no benefit to have the field visible in the Account TI because every account is an organization.


 This is the designed behaviour.


category, field, account, hidden, visible, add, header , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions