SAP Knowledge Base Article - Public

2942950 - Loading screen is displayed continuously when attempting to open a story in SAC iOS mobile app

Symptom

 When attempting to load a story via the iOS mobile app the story hangs and loads indefinitely.

Environment

SAP Analytics Cloud iOS mobile app < version 2.72

Reproducing the Issue

  1. Sign into SAP Analytics Cloud via iOS app.
  2. Attempt to load a story.
  3. Observe that the story will not load.

Cause

This was a defect in previous iOS versions.

Resolution

This bug has been resolved in iOS version 2.72 on the 29/06/20

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0