SAP Knowledge Base Article - Preview

2942991 - Inconsistent name search results for East Asian Language

Symptom

  1. When searching for personExternalId, the results comes on the top of the search but after enabling the "Fuzzy Search in People Search" feature, they are showing at the end of the search results;
  2. When searching for Chinese/Japanese/Korean names you do not get an exact match.


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors HCM Core all versions

Keywords

Fuzzy Search, People Search, personExternalId, search results, fuzzy, special character, characters, dash, hyphen, PLS-11790, PLS-11790, INC0085564, PLS-13731, language, chinese search results, alternate language, KM-16993 , KBA , LOD-SF-PLT-SRH , Search , Problem

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