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2942991 - Inconsistent name search results for East Asian Language


  1. When searching for personExternalId, the results comes on the top of the search but after enabling the "Fuzzy Search in People Search" feature, they are showing at the end of the search results;
  2. When searching for Chinese/Japanese/Korean names you do not get an exact match.



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


SAP SuccessFactors HCM Core all versions


Fuzzy Search, People Search, personExternalId, search results, fuzzy, special character, characters, dash, hyphen, PLS-11790, PLS-11790, INC0085564, PLS-13731, language, chinese search results, alternate language, KM-16993 , KBA , LOD-SF-PLT-SRH , Search , Problem

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