SAP Knowledge Base Article - Preview

2943020 - Facebook Channel Unavailable in Social Media Workflow Rule

Symptom

When creating a workflow rule of type Social Media, you notice the Facebook channel is not available to be selected in the channels list.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Facebook, Workflow Rule, Workflow, Rule, Channel, Social Media, Social, FB, Service, Unavailable, Not Available, Not Supported, , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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