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SAP Knowledge Base Article - PreviewSymptom
When creating a workflow rule of type Social Media, you notice the Facebook channel is not available to be selected in the channels list.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Facebook, Workflow Rule, Workflow, Rule, Channel, Social Media, Social, FB, Service, Unavailable, Not Available, Not Supported, , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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