SAP Knowledge Base Article - Public

2943070 - Skillsoft Connector - org.apache.axis2.AxisFault: Transport error: 302 Error: Found

Symptom

When running the Skillsoft Connector, it is failing and returning:

"com.plateausystems.connector.api.ConnectorException: Exception occured while getting input files from skill soft through web services com.plateausystems.elms.util.helper.ElmsCheckedException: org.apache.axis2.AxisFault: Transport error: 302 Error".

Environment

SAP SuccessFactors Learning

Cause

The failure and error are caused due to the URLs in the "skillsoft.item.connector.endpoint" and "skillsoft.subjectarea.connector.endpoint" configuration lines. The URLs are placed as "http", while they should be "https".

Resolution

In the Learning admin side, click:

  1. System Administration > Configuration > System Configuration > CONNECTORS >
  2. Search for "connector.endpoint" > You will find "skillsoft.item.connector.endpoint" and "skillsoft.subjectarea.connector.endpoint" >
  3. The URLs are currently with "http" > It is necessary to add an "s" to the "http", making it "https", in both lines > Apply Changes.

See Also

2538003 - SAP SuccessFactors Learning Connectors - User Assistance Documentation link

Keywords

skillsoft, connector, org.apache.axis2.AxisFault: Transport error: 302 Error, fail, error, failure, exception, connector.endpoint, skillsoft.item.connector.endpoint, skillsoft.subjectarea.connector.endpoint , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions