SAP Knowledge Base Article - Public

2943077 - Flexible requesting leave on iOS application is requesting incorrect number of hours


An employee is applying for a flexible requesting leave of hours type on iOS application. There is a take rule which triggers an error when the number of hours applied is more than 4 hours. This rule is triggered in iOS application when an employee applies for 4 hours of leave, even though it should not trigger.


  • SAP SuccessFactors Employee Central: Time Off
  • SAP SuccessFactors Employee Central: Mobile Application

Reproducing the Issue

  1. Login to iOS application and navigate to time off.
  2. Apply for time off leave type with flexible requesting and request 4 hours.
  3. Validation error is thrown as per the take rule (> 4 hours), even though it should not.


The iOS application is considering 8 hours (planned working time) instead of what is entered in the requesting field.


The issue has been fixed by Engineering in mobTrain 2007 release.


iOS, flexible requesting, hours, take rule, validation, planned working hours, time off, employee time, mobile , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-MOB , Employee Central Mobile , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions