2943096 - Error When Creating Inventory Adjustment With Serial Numbers

While performing an Inventory Adjustment for Logistics Areas XXX and YYY with Serial Numbers, including Serial Number ZZZ, you face errors.

XXX = Logistics Area ID

YYY = Logistics Area ID

ZZZ = Serial Number ID

SAP Business ByDesign

1. Select Physical Inventory work center. 
2. Choose New Inventory Adjustment common task. 
3. Fulfill the related Storage Location and Product ID. 
4. Click Go. 
5. Check the box for the Logistics Area XXX and YYY. 
6. Click Next. 
7. For the Logistics Area XXX, check the box Zero Quantity. 
8. For the Logistics Area YYY, enter the Serial Number list, where ZZZ is the first one. 
9. Click Next. 
10. Click Finish. 
11. You will receive the errors: 

Save failed. Before continuing, you must close and then reopen the New Inventory Adjustment view.
Serial number ZZZ cannot be received to the logistics area
Save failed

One or more Serial Numbers in the list added to Logistics Area YYY is currently maintained in Logistics XXX. When you zero the quantity in Logistics Area XXX, system is trying to delete all the Serial Numbers in this Logistics Area. However you are also adding it to Logistics Area YYY. So system throws an error message.

Please note that the error can be misleading and it will only indicate the problem for the first Serial Number in the list, but this is not necessarily the Serial Number maintained in Logistics Area XXX.

As a workaround, you can perform the Inventory Adjustment only for Logistics Area XXX first and then for Logistics Area YYY:

1. Select Physical Inventory work center. 
2. Choose New Inventory Adjustment common task. 
3. Fulfill the related Storage Location and Product ID. 
4. Click Go. 
5. Check the box for the Logistics Area XXX. 
6. Click Next. 
7. For the Logistics Area XXX, check the box Zero Quantity. 
8. Click Next
9. Click Finish. 
10. Select Physical Inventory work center.
11. Choose New Inventory Adjustment common task.
12. Fulfill the related Storage Location and Product ID.
13. Check the box for the Logistics Area YYY. 
14. Click Next.
15. For the Logistics Area YYY, enter the Serial Number list. 
16. Click Next.
17. Click Finish.

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