Symptom
When you navigate to Employee directory and search for external users. Below error is thrown on the search result.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
Navigate to employee directory> check the "show inactive users" > search for the candidate.
Cause
Permission missing for the admin:give Include inactive users in search option permission to ONB role.
Go to company and logo settings , verify if "hide external user in the search results" is unchecked.
Resolution
Permission missing for the admin:give Include inactive users in search option permission to ONB role.
Go to company and logo settings , verify if "hide external user in the search results" is unchecked.
Keywords
directory, search, permission, employee, missing, after, hiring, don't, do, not , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem