SAP Knowledge Base Article - Public

2943100 - Error: You do not have permission to view this profile for Future dated new hire through Onboarding

Symptom

When you navigate to Employee directory and search for external users. Below error is thrown on the search result.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

Navigate to employee directory> check the "show inactive users" > search for the candidate.

Cause

Permission missing for the admin:give Include inactive users in search option permission to ONB role.

Go to company and logo settings , verify if "hide external user in the search results" is unchecked.


Resolution

Permission missing for the admin:give Include inactive users in search option permission to ONB role.

Go to company and logo settings , verify if "hide external user in the search results" is unchecked.

Keywords

directory, search, permission, employee, missing, after, hiring, don't, do, not , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions