Symptom
When changing user's supervisor via MSS, the option to "Move currently assigned Position below new Supervisor's Position" no longer shows beside the supervisor field.
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
SAP SuccessFactors Employee Central - Position Management
Reproducing the Issue
- Change the user's Supervisor via Take Action/MSS
- The option to Move currently assigned position no longer shows beside the Supervisor field.
- Scroll down to the end of Job Information page or click Load More to see other fields.
- The option was moved at the bottom of the page.
Resolution
- Workaround: User may navigate to the last part of Job Information page to use the option.
- Solution: Resave the Job Information block in Configure People Profile. This will bring the required switch next to Supervisor field.
- Please go to "Admin Center -> Configure People Profile -> Job Information"
- Click on "Edit" link and "Save" the configuration.
- If issue still persists even after job information block reconfiguration and save action in Configure People Profile, then create a case(ticket) with SAP support.
Keywords
Move position button, move position to new supervisor, change supervisor, manager change, CS20200000502801, INC0060879 , KBA , LOD-SF-EC-POS , Position Management , Problem
Product
SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HXM Core 2005