SAP Knowledge Base Article - Public

2943137 - User is Locked By a User Who Does Not Have Access Rights to Business Users View

Symptom

User A is locked by User B, who doesn't have authorization to Business Users view but have write access to Personnel Administration work center view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Select Business Users view.
  3. Search for user A and select Edit Access Rights.
  4. Navigate to Changes tab.

User was locked by another user who doesn't have authorization to Business Users view, and Valid To date was updated in the meantime. 

Cause

The validity of a user is derived from the work agreement of the employee to which the user belongs. If an employee is terminated by a HR user, the Valid To date for the corresponding user would be updated based on work agreement. If the Valid To date was provided before the Last Logon Date then the Valid To Date will be set as Last Logon Date, and the user will be locked.

Resolution

You can verify from Change log in Personnel File as below:

  1. Go to Personnel Administration work center.
  2. Select Employees view.
  3. Search for the employee to which the user belongs and select Edit.
  4. Navigate to Changes tab.

See Also

2896831 - Valid To Date of the Business User has Changed to a Random Date After the Rehire of the Employee

Keywords

Business User; User Locked; Employee Termination , KBA , SRD-HR-PAD , Personnel Administration , Problem

Product

SAP Business ByDesign all versions