Symptom
Even a B2B credit memo is cancelled, the process status of this document in edoc_cockpit is still in "Invoice XML Downloaded" instead of "Cancelation Occurred".
Environment
- SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Cancel a B2B credit memo.
- Check the process status in APP edoc_cockpit.
Cause
This is a legal requirement that XML file of B2B credit memo(document type of such XML file: B0501) generation will be blocked when cancellation happened.
Resolution
As a supplier, if a credit memo needs to cancelled, XML file of B2B credit memo(B0501 xml file) should not be generated as cancellation credit can only be raised by buyer. As a purchaser, if a credit memo needs to cancelled, cancellation XML file of B2B credit memo(B0501 xml file) should be generated and issued to tax authority.
Keywords
KBA , CA-GTF-CSC-EDO-TW , Document Compliance Taiwan , How To