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SAP Knowledge Base Article - PreviewSymptom
You notice that when updating the Serial ID of a Registered Product, the same information is not automatically updated in a Service Ticket related to that Registered Product.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Serial ID, Serial, ID, Registered Product, Ticket, Service Request, Change, Update, Automatically, Service, C4C, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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