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SAP Knowledge Base Article - PreviewSymptom
You are getting the error "You cannot perform this action. Add-ins are not supported in this folder." when you are trying to open the Outlook server-side add-in in a shared mailbox.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
error; shared mailbox; outlook; server-side; add-in; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
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