SAP Knowledge Base Article - Preview

2943457 - Error: "You cannot perform this action. Add-ins are not supported in this folder" When You Open The Server-Side Outlook Add-In In A Shared Mailbox

Symptom

The errors below occur when trying to open the Outlook server-side add-in in a shared mailbox.

  • You cannot perform this action. Add-ins are not supported in this folder.
  • Es ist ein Fehler aufgetreten. Laden Sie SAP Sales Cloud, serverseitige Integration für Groupware, neu.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

error; shared mailbox; outlook; server-side; add-in; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

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