SAP Knowledge Base Article - Public

2943553 - Rehire keeps showing in Perfrom Rehire Verification Tile - Onboarding 2.0


The hiring manager or the participants of the rehire process perform the rehire verification for the new hire. When the candidate has completed the Personal Data Collection task, the record reappears in the Perform Rehire Verification tile in the hiring manager's homepage.


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Onboarding was initiated for a candidate
  2. Perform Rehire Verification task is completed by the Hiring Manager
  3. Welcome email triggers, and candidate logs in to system to complete the Personal Data Collection task
  4. After completing the Personal Data Collection task, candidate reappears in Perform Rehire Verification  tile in manager's homepage


This is an expected system behavior. The Rehire feature for Onboarding 2.0 comprises of two verification tasks.

During the first rehire check, the data that has been collected (either from ATS or manual initiate) can be used for rehire verification. At this stage, limited information about the candidate is available to run the rehire check. At times, these details are not sufficient to decide whether the candidate is a rehire or not, as multiple candidates can exist with the same name. Hence, a second rehire check is executed and performed after the Personal Data Collection step is completed.


Onboarding 2.0, Rehire process, Perfrom Rehire Verification, rehire check, first rehire verification, second rehire verification, Rehire feature , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem


SAP SuccessFactors Onboarding