SAP Knowledge Base Article - Public

2943747 - Accessibility - Cannot increase font size without zooming


  • The font-size is not changing when setting the browser appearance settings for font-size
  • The font-size remain fix with default pixel value


SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Login to the instance and go to Settings

2. notice the font-size is fixed in pixels (px) (using dev tools)

3. change the browser Appearance Settings for font-size

4. notice that the font-size doesn't change under the Settings page (for example 'Start page')


The font-size is set in pixels (px) or points


There will be an update in b2011 to change to relative font sizes to rem, instead of fixed font sizes such as points or pixels.

Note: Support Engineer see internal memo

See Also

  • What's New in Accessibility in SAP SuccessFactors
  • Accessibility Support in SAP SuccessFactors


WCAG, font-size, rem, ems, accessibility , KBA , LOD-SF-PLT-WAC , Web Accessibility Control , Problem


SAP SuccessFactors HCM Suite all versions