2943812 - Action Search for People returns more results in Japanese or Chinese locale

• When I search in Chinese or Japanese name in the global search, other user names also display.
• For example, I search "松本" which may be a Japanese name in the global search field, the result will show more names and results other than "松本".

SAP SuccessFactors HXM Suite

1. Navigate to homepage
2. Search for a Japanese or Chinese name in Action Search
3. Other names are also displayed.

"Enable Solr People Search (requires Role-based Permission)" is enabled in Provisioning and alternate language for Solr index should also be enabled. 

Solr search is a dictionary based search, thus it easily causes other results to be hit when searching people by Chinese or Japanese names. The best practice for Chinese or Japanese is:

1. Enable Solr search in Provisioning
2. Enable alternate language for Solr index (for specific language e.g.: Japanese, Chinese) in Provisioning. 
3. Rebuild the employee index; Please contact support to rebuild employee index. 

Note : Currently we only support firstName, lastName, middleName when alternate language switch is ON. That means if you enable “Search People by Employee Central Name Fields”, it still have possibility to show more names and results other than "松本”.

Solr search, Chinese name, Japanese name, people search , KBA , LOD-SF-PLT-SRH , Search , How To