SAP Knowledge Base Article - Public

2943939 - How To Configure Workflow To Send E-Mails To Delegate Of The Recipient


How to configure workflow settings so that it can send e-mails to active delegates of the employee maintained as a recipient.


SAP Cloud for Customer


  1. Go to Administrator work center
  2. Go to Workflow Rules view
  3. Click on More
  4. Select Workflow Settings
  5. Tick the checkbox for Recipient Determination

Now the active delegates of the employee determined as a recipient, will also get the same e-mail notification.

See Also

 2916308 - Delegates Not Able to Receive Workflow Related E-mail Notifications


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions