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2943971 - S/4 HANA generates hourly CALL_FUNCTION_SIGNON_REJECTED short dumps for program SAPLSALT

Symptom

The S/4 HANA system generates hourly short dumps with the following details:

Category             Installation error
Runtime Errors    CALL_FUNCTION_SIGNON_REJECTED
Short Text
No authorization to log on to the target system (error code 1).
Error analysis
User "<USERNAME>" in client <CLIENT> is system "<SID> " has attempted to submit an RFC call using user ID "DDIC " and client <production client>
How to correct the error
The error code of the SAP logon procedure was 1.
Meaning:
1 USER_NOT_ALLOWED User or password incorrect

Information on caller of Remote Function Call (RFC):
Client................. <CLIENT>
User.................. <USERNAME>
Call program...........SAPLSALT
Function module..... SALT_TOOLSET_STARTER
Call destination..... <SID>_<production client>@CIF_CCMS


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Environment

SAP S/4 HANA 1610
SAP S/4 HANA 1709
SAP S/4 HANA 1809
SAP S/4 HANA 1909
SAP S/4 HANA 2020
SAP S/4 HANA 2021
SAP S/4 HANA 2022

Product

SAP S/4HANA all versions

Keywords

S/4HANA, SAPLSALT, SALT_TOOLSET_STARTER,CALL_FUNCTION_WAIT_ERROR , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , SCM-APO-INT , Interfaces , Problem

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