Symptom
You have downloaded an Excel template from the Office Template Maintenance Tool but it cannot be edited; the Edit Template option is greyed out.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Admin work centre.
- Go to the Microsoft Office template maintenance view.
- Download the template for "New Lead" for example.
- In the Excel sheet, logon and go to the SAP tab
- Result: The option "Edit Template" is greyed out.
Cause
The 'Office Template Maintenance Tool' is deprecated.
Resolution
Please use XML maps to build your template; for further information please contact our Cloud Service Center, they will assist you configuring this.
You can find more details about the services offered by Cloud Service Center on https://www.sap.com/services/application-development.html . You can contact Cloud Service Center as follows:
a) If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
b) If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.
Keywords
excel, template, edit, change. greyed out, Office Template Maintenance Tool , KBA , SRD-CC-OIN-XL , Excel Integration , Problem