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2944363 - CrystalReports2020ProcessingServer fails to start after upgrading to BI 4.3

Symptom

  • CrystalReports2020ProcessingServer fails to start after upgrading to BI 4.3.
  • Servers fail with errors:-
    The executable could not be launched. Possible reasons are insufficient RAM or disk space, or an invalid filepath or working directory. Actual reason: Could not start '"<Installation Directory>\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crproc.exe"-loggingPath "<Installation Directory>/SAP BusinessObjects Enterprise XI 4.0/logging/"-documentType CrystalEnterprise.Report -restart -name NodeName.CrystalReports2020ProcessingServer -pidfile "<Installation Directory>/SAP BusinessObjects Enterprise XI 4.0/serverpids/NodeName.CrystalReports2020ProcessingServer.pid" -fips -ns SIN2V-SBO02.travelcue.int:6400 -fg' in path '<Installation Directory>\SAP BusinessObjects Enterprise XI 4.0\win32_x86'. Details: CreateProcess error=2, The system cannot find the file specified


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI 4.3, CR2020 processing server, installation, upgradation, CR2020 , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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