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2944464 - Cloud Connector access fails with message ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Symptom

The Cloud Connector UI cannot be accessed from Google Chrome browser, the browser shows a similar message:

This site can't provide a secure connection

<IP address> uses an unsupported protocol
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Unsupported protocol
The client and server don't support a commont SSL protocol version or cipher suite.

The Cloud Connector trace (ljs_trace.log) with enabled TLS tracing logged this exception:

#INFO#System.out#http-bio-8443-exec-5# #Unsupported extension status_request, data: 01:00:00:00:00|
#INFO#System.out#http-bio-8443-exec-5# #http-bio-8443-exec-5, handling exception: java.lang.RuntimeException: java.security.NoSuchAlgorithmException: EC AlgorithmParameters not available|
#INFO#System.out#http-bio-8443-exec-5# #http-bio-8443-exec-5|
#INFO#System.out#http-bio-8443-exec-5# #, SEND TLSv1.2 ALERT: |
#INFO#System.out#http-bio-8443-exec-5# #fatal, |
#INFO#System.out#http-bio-8443-exec-5# #description = internal_error|


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Environment

  • SAP Cloud Connector
  • Open JDK

Product

SAP Connectivity service all versions

Keywords

Open JDK, Cloud Connector, cipher suite. NoSuchAlgorithmException , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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