Symptom
The Cloud Connector UI cannot be accessed from Google Chrome browser, the browser shows a similar message:
This site can't provide a secure connection
<IP address> uses an unsupported protocol
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server don't support a commont SSL protocol version or cipher suite.
The Cloud Connector trace (ljs_trace.log) with enabled TLS tracing logged this exception:
#INFO#System.out#http-bio-8443-exec-5# #Unsupported extension status_request, data: 01:00:00:00:00|
#INFO#System.out#http-bio-8443-exec-5# #http-bio-8443-exec-5, handling exception: java.lang.RuntimeException: java.security.NoSuchAlgorithmException: EC AlgorithmParameters not available|
#INFO#System.out#http-bio-8443-exec-5# #http-bio-8443-exec-5|
#INFO#System.out#http-bio-8443-exec-5# #, SEND TLSv1.2 ALERT: |
#INFO#System.out#http-bio-8443-exec-5# #fatal, |
#INFO#System.out#http-bio-8443-exec-5# #description = internal_error|
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Environment
-
SAP Cloud Connector
- Open JDK
Product
Keywords
Open JDK, Cloud Connector, cipher suite. NoSuchAlgorithmException , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
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