SAP Knowledge Base Article - Public

2944788 - Prerequisites for Caller Id Functionality in IOS


 What are the prerequisites for the Caller id functionality in IOS to work


SAP Cloud for Cusotmer


  • Contacts are encrypted and stored locally on the phone. The downloaded data is automatically deleted seven days after the last logon.

  • This feature is only supported for phone numbers under My Contacts.

  • You must have a passcode set on your iPhone for the feature to work.


caller id, extended app, ios app , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions