- Communication Desktop Terminal (CDT) is not displaying the message "You are being supervised" when agent is in Multi Terminal Desktop (MTD) mode
- Supervising functions don't work when MTD is used
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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