SAP Knowledge Base Article - Public

2945042 - Curricula assigned courses showing overdue on learning plan even after completion

Symptom

Curricula assigned item that a user has completed is showing overdue on their learning plan.
There is no retraining and ignore prvious completions is not marked.
There was no updates to the curricula, curricula item, user assigned curricual or user assigned curricula item tables in recent.

Environment

SAP SuccessFactors Learning

Cause

Due to patch b2005p11+ which exposed for free floating items as well where any admin edits the required date for users who have the item completed whihc causes the nullified value set with completion to have a value and trigger to be set on learning plan again.

Resolution

As per product Management this is curently by design expected behavior and customer can use the required dates editor to nullify the required date. 

See Also

INC0060971

Keywords

SF, success, factors, learning, lms, curricula, curriculum, item, origin, required, date, overdue, assigned, plan, dates, editor, course, courses, items, user, users, employee, employees, complete, completion , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning 2005