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2945051 - Core Virtual Unit would not load due to missing or error loading ODBC driver


  • Core Virtual Unit would not start
  • CEM component would not start
  • CEM logs captures ODBC 2017 errors:
    • ERR> [EXC] : ODBCConnection: (Driver)Connect failed Driver=ODBC Driver 17 for SQL Server;
    • SQLDriverConnect failed (/IM003/Specified driver could not be loaded due to system error 126:
    • The specified module could not be found. (ODBC Driver 17 for SQL Server, C:\Windows\system32\msodbcsql17.dll).)



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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