SAP Knowledge Base Article - Public

2945057 - Recruiting Agency Posting Email Notifications - Recruiting Management

Symptom

  • How to notify an Agency user when a new Job Requisition is posted to an Agency? 
  • Is it possible to send an email notification when an Agency posting has been removed?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to any Job Requisition
  2. Post the job to an Agency
  3. The Agency user does not receive any email notifications about the new Job Requisition posted

Cause

The issue is because of the fact that the option "Send me email alerts for new Jobs Posted" is not checked for the Agency user.

Resolution

To resolve the issue please follow the below steps: 

  1. Login to Agency
  2. Go to the settings icon
  3. Now , check the option "Send me email alerts for new Jobs Posted"

NOTE: The email template used to notify Agency users of a Job Requisition posted to an Agency is configured in "Email Template Notification Settings" and it is called "Recruiting Agency". 

Note that it is currently not possible to trigger an email when the Agency posting has been removed.

See Also

2553509 - Agency Posting Email notification

2966894 - Agency Users are receiving Job Posting Notification in wrong language - Recruiting Management 

2662973 - Agency Posting Email Notification displays the Job Requisition's Internal Title

Keywords

Agency, Email, Notification, Posting, Expire, Requisition , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-POR , Career and Agency Portals , How To

Product

SAP SuccessFactors Recruiting all versions

Attachments

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