SAP Knowledge Base Article - Public

2945552 - Hiring Manager issue permission for Onboarding Dashboard and MPH - Onboarding

Symptom

  • Recruiters / Hiring managers cannot see the Hiring Manager name in Onboarding Dashboard.
  • Hiring Manager cannot view any candidates under Onboarding in MPH.

Environment

SAP SuccessFactors Onboarding

Cause

The current user does not have the required permissions.

Resolution

Current user does not have all the required permissions. Please include the following permissions in RBP and also make sure that you have your managers as target population:

  1. Employee Data -> View edit permission for First Name, Last Name, Status,Location, Job Classification fields.
  2. General User Permission -> Company Info Access and User Search permissions.
  3. External user as target population for the admin.
  4. Employee Central API-> Enable below settings:
    Employee Central Foundation Soap API
    Employee Central HRIS SOAP API
    Employee Central Foundation OData API (read-only)
    Employee Central HRIS OData API (read-only)
    Employee Central Foundation OData API (editable)
    Employee Central HRIS SOAP OData API (editable)
  5. Remove Employee Export
  6. Remove the "admin access to odata api" Under Metadata Framework.

    Finally perform below 2 refresh:
    RBP Refresh from Provisioning -> Company settings
    OData Metadata Refresh from application.

Keywords

hiring, manager, permission, dashboard, onboarding, MPH, view, blank, no data, available, candidate , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding all versions