Symptom
You are experiencing slowness at the time of previewing the Customer Invoice.
Environment
SAP Business Bydesign
Reproducing the Issue
- Go to Customer Invoicing Workcenter
- Go to Invoice Documents View
- Search for Invoice XYZ(XYZ is the ID of the Customer Invoice)
- Select the Invoice XYZ and click on Preview
- You see that system keeps processing and takes time to preview the invoice.
Cause
The form template used in the Customer Invoice XYZ is a custom one and generates multiple pages of output which is significant causing the delay in processing the preview.
Resolution
Kindly contact the person who developed the custom form template for Customer Invoice to optimize the template and to reduce multiple pages of output for better performance.
Keywords
invoice preview slow, invoice preview performance , KBA , customer invoice , invoice preview , invoice preview performance , AP-CI-CI , Customer Invoice , Problem