SAP Knowledge Base Article - Public

2945706 - Slow performance while previewing the Customer Invoice


You are experiencing slowness at the time of previewing the Customer Invoice.


SAP Business Bydesign

Reproducing the Issue

  1. Go to Customer Invoicing Workcenter
  2. Go to Invoice Documents View
  3. Search for Invoice XYZ(XYZ is the ID of the Customer Invoice)
  4. Select the Invoice XYZ and click on Preview
  5. You see that system keeps processing and takes time to preview the invoice.


The form template used in the Customer Invoice XYZ is a custom one and generates multiple pages of output which is significant causing the delay in processing the preview.


Kindly contact the person who developed the custom form template for Customer Invoice to optimize the template and to reduce multiple pages of output for better performance.


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