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2945740 - People Analytics Upgrade fails with error pointing that IAS is not configured on your instance ( Checklist to confirm if IAS is correctly enabled)

Symptom

  • Feature upgrade failed / Upgrade Center task for People Analytics Embedded Edition fails stating IAS is not enabled
  • SAP Identity Authentication Service (IAS) is not configured in your tenant
  • What are the items / configuration checked by Upgrade center to confirm if IAS is enabled in an instance?
  • You receive an error "You were not automatically logged on to the remote data source. Please ask your administrator to verify the SAML Single Sign On configuration", when creating a Story.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM all versions

Keywords

IAS, SSO, Enabled, Failed, prerequisite, pre-requisite, precheck, pre-check, despite, incorrect, error, checklist, missing, disabled, upgrade, PAEE, SAC, SuccessFactors, Upgrade, Admin, Center, task, SAP, Identity, Authentication, Service, Story, stories, SAML, Single Sign On, automatically, logged on, remote, data source , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , How To

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