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SAP Knowledge Base Article - PreviewSymptom
When uploading Service Request Attachments via Data Workbench work center, the custom type is not being set correctly. It defaults to the standard attachment, even though the custom types for service requests have been defined in the fine tuning activity Customer-defined document types for attachments.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-INT-DWB , Data Workbench , LOD-CRM-SRP , Service Request Processing , Problem
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