SAP Knowledge Base Article - Public

2945830 - I-9 Reverification triggered for Refugee - ONB

Symptom

  • I-9 Reverification triggered for candidate who does not have work until date in Section 1 in Onboarding and section one shows that it has "N/A - Refugee".
  • Why did system triggered a I-9 reverification for Refugee?
  • Form I-766 Employment Authorization Document with expiration data.

Environment

SAP SuccessFactors Onboarding

Resolution

When a candidate provide i-766 Employment Authorization Document with expiration date in I-9 Section 2, they are required reverification. This is a correct system behavior.

Keywords

SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions