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SAP Knowledge Base Article - PreviewSymptom
You notice that an business user is able to see all other user's service templates in SAP Cloud for Customer system, independently of their business roles.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Templates, Template, Service, User, All Templates, C4C, Cloud for Customer, Service Templates, Tickets, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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