2946557 - Fiori Resolve and Dispatch Incidents app is not using ORDER_SAVE BAdI CV_OWN_MESSAGE - Solution Manager

• Using ORDER_SAVE BAdI to implement a customer specific validation for saving incidents
• Want own custom message on DO_NOT_SAVE
• Setting PREPARE method to use parameter CV_OWN_MESSAGE but custom message is not being used
• The save is prevented as desired but the system issues message E104 (CRM_ORDER_MISC) rather than the custom message
• Generic message: 'Error posting incident' rather than custom error message

SAP Solution Manager 7.2

SOLMAN, cv_own_message, order_save, create incident, custom message , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem