SAP Knowledge Base Article - Public

2946775 - Field Not Translated in Logon Language

Symptom

Value in fields such as Account Name, City, etc are not translated to logon language.

Environment

 SAP Cloud for Customer.

Reproducing the Issue

  1. Log in to C4C in a language other than English, for example -Chinese language.
  2. Navigate to Customers workcenter.
  3. Navigate to Accounts view.

Here you notice that value in fields such as Account Name, City, etc are not translated to logon language(in this case Chinese).

Cause

Account Name, City are text fields and were entered manually while Account creation.Hence these could not be translated.Also fields like Owner could not be translated because these are selection fields(dynamic).

Resolution

You can maintain the data in your preferred language for such fields.The value in these fields could not be translated.This is the expected and correct system behavior.

Keywords

logon, language, translate , KBA , field , account name , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions