Symptom
Skillsoft connector fails with error mentioning DataNotReadyYet or RequestAlreadyInProgressFault.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Run skillsoft connector and receive Error.
Cause
As investigated in LRN-83888 & LRN-86398 the errors are in part with changes of skillsoft internal stucture along with SF LMS.
Resolution
For both issues it was found the customer should not permorm any manual or automatic scheduled run of the connector within 1 hr of the last execution.
- The DataNotReadyYet was resolved via PTCH-33099 [b2005p12 (3-Jul-20)]; however requires the customer to disable the connector schedule and reschedule for 1 hour post last run.
- The RequestAlreadyInProgressFault error is resolved via PTCH-33308 targeted for [b2005p16 (31-Jul-20)]
See Also
- 2767393 - Skillsoft Connector Status: Failed - LMS
- 2393515 - Avoiding Connection Timeout Exceptions with LMS Skillsoft Connector
- 2943070 - Skillsoft Connector - org.apache.axis2.AxisFault: Transport error: 302 Error: Found
- 2336307 - Skillsoft connector fails after 30 minutes
- 2604906 - SkillSoft Connector Error - Non nillable element 'mode' is null
- 2650284 - Skillsoft Connector Error
- 2373837 - Manually importing courses from Skillsoft via SF SFTP
Keywords
SAP sf success factors lms learning skillsoft ola olsa connector skill soft percipio APM error fail DataNotReadyYet RequestAlreadyInProgressFault LRN-86398 LRN-83888 , KBA , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors Learning 1911