SAP Knowledge Base Article - Public

2946886 - SkillSoft Connector Error - DataNotReadyYet or RequestAlreadyInProgressFault

Symptom

Skillsoft connector fails with error mentioning DataNotReadyYet or RequestAlreadyInProgressFault.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Run skillsoft connector and receive Error.

Cause

As investigated in LRN-83888 & LRN-86398 the errors are in part with changes of skillsoft internal stucture along with SF LMS.

Resolution

For both issues it was found the customer should not permorm any manual or automatic scheduled run of the connector within 1 hr of the last execution.

  1. The DataNotReadyYet was resolved via PTCH-33099 [b2005p12 (3-Jul-20)]; however requires the customer to disable the connector schedule and reschedule for 1 hour post last run.
  2. The RequestAlreadyInProgressFault error is resolved via PTCH-33308 targeted for [b2005p16 (31-Jul-20)]

See Also

  • 2767393 - Skillsoft Connector Status: Failed - LMS
  • 2393515 - Avoiding Connection Timeout Exceptions with LMS Skillsoft Connector
  • 2943070 - Skillsoft Connector - org.apache.axis2.AxisFault: Transport error: 302 Error: Found
  • 2336307 - Skillsoft connector fails after 30 minutes
  • 2604906 - SkillSoft Connector Error - Non nillable element 'mode' is null
  • 2650284 - Skillsoft Connector Error
  • 2373837 - Manually importing courses from Skillsoft via SF SFTP

Keywords

SAP sf success factors lms learning skillsoft ola olsa connector skill soft percipio APM error fail DataNotReadyYet RequestAlreadyInProgressFault LRN-86398 LRN-83888 , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning 1911