SAP Knowledge Base Article - Public

2946899 - Issue saving "Expertise" information in SAP Jam

Symptom

When saving expertise information within SAP Jam, the system states to press "Enter" after entering the expertise data. The data does not save unless the user presses the "Enter" button two to three times.

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Go to SAP Jam
  2. On the upper right, click user's profile
  3. Select "View Profile"
  4. Under Expertise, Add Expertise
  5. Type an Expertise
  6. Press Enter
  7. Press Enter again

Resolution

This is an expected behavior. The first 'enter' key is to choose the Expertise from the drop-down list then the second 'enter' key is to submit the Expertise.

Keywords

Expertise, SAP Jam, Add Expertise , KBA , LOD-SF-JAM-PRF , User Profile , Problem

Product

SAP Jam Collaboration 1905