SAP Knowledge Base Article - Public

2947006 - Model data cannot be accessed from story when the story and models are both part of a private folder and shared with view rights in SAP Analytics Cloud (SAC)

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Private Stories are not loading data from private models.
  • Both the Story and Models are shared with the users.
  • The same users can create new Stories from the models used in the shared Story.
  • Error in the google developer tool console:
    • {Messages: [{Type: 2, Number: 42208,…}],…}
      • DataSource: {Alias: "", InstanceId: "<instance id>",…}
        • Alias: ""
          InstanceId: "<instance id>"
          ObjectName: "<object id>"
          PackageName: "t.<tenant id>"
          SchemaName: "_SYS_BIC"
          Type: "View"
      • Messages: [{Type: 2, Number: 42208,…}]
        • 0: {Type: 2, Number: 42208,…}
          • Number: 42208
            Text: "Can't read the view : _SYS_BIC:t.<tenant id>/<object id>::[], reason: Can't read the view : _SYS_BIC:t.<tenant id>/<object id>"
            Type: 2

Environment

  • SAP Analytics Cloud (Enterprise) 2020.9.3

Reproducing the Issue

  1. Create a private folder.
  2. Create models and stories and save them to the created private folder.
  3. Share the entire private folder with USER A, who has BI Content Creator role.
  4. Logon with USER A.
  5. Open the Story.
  6. Notice that no data is loaded and the error in the network logs:

Cause

The model used for creating the story is not the model saved and part of the private folder.

Resolution

Share the used model with the user or move it to the shared public folder.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-AUT , SAC Authentication / Login , Bug Filed

Product

SAP Analytics Cloud 1.0