Symptom
The following behavior occurs in SAP Analytics Cloud (SAC):
- Private Stories are not loading data from private models.
- Both the Story and Models are shared with the users.
- The same users can create new Stories from the models used in the shared Story.
- Error in the google developer tool console:
- {Messages: [{Type: 2, Number: 42208,…}],…}
- DataSource: {Alias: "", InstanceId: "<instance id>",…}
- Alias: ""
InstanceId: "<instance id>"
ObjectName: "<object id>"
PackageName: "t.<tenant id>"
SchemaName: "_SYS_BIC"
Type: "View" - Messages: [{Type: 2, Number: 42208,…}]
- 0: {Type: 2, Number: 42208,…}
- Number: 42208
Text: "Can't read the view : _SYS_BIC:t.<tenant id>/<object id>::[], reason: Can't read the view : _SYS_BIC:t.<tenant id>/<object id>"
Type: 2
Environment
- SAP Analytics Cloud (Enterprise) 2020.9.3
Reproducing the Issue
- Create a private folder.
- Create models and stories and save them to the created private folder.
- Share the entire private folder with USER A, who has BI Content Creator role.
- Logon with USER A.
- Open the Story.
- Notice that no data is loaded and the error in the network logs:
Cause
The model used for creating the story is not the model saved and part of the private folder.
Resolution
Share the used model with the user or move it to the shared public folder.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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