- When an ALM incident is created, a Solman incident is created and in the Solman incident, the reported by field is populated with a User ID instead of the user's name.
- What happens is that the system generates a new BP for the user
SAP Solution Manager7.2
Reported By field, Business partner, incident, defect, ID, BP, Username, ALM, QC Adapter, If lv_lines=1 , KBA , SV-SMG-QC , Adapter for SAP Quality Center by HP , SV-SMG-SUP , Service Desk / Incident Management , Problem
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