2947063 - ALM created incident the Reported by Field shows ID not the Name when viewing the Incident in Solman ITSM

• When an ALM incident is created, a Solman incident is created and in the Solman incident, the reported by field is populated with a User ID instead of the user's name.
• What happens is that the system generates a new BP for the user

 SAP Solution Manager7.2

Reported By field, Business partner, incident, defect, ID, BP, Username, ALM, QC Adapter, If lv_lines=1 , KBA , SV-SMG-QC , Adapter for SAP Quality Center by HP , SV-SMG-SUP , Service Desk / Incident Management , Problem