Symptom
Few one time deduction records are missing from UI portlet of an employee, however all records are available in reports
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SuccessFactors Employee Central
- Advances & Deductions
Reproducing the Issue
- Login to instance and go to employee profile
- Navigate to Deductions portlet
- Notice that only one record is available on the UI portlet
- Now go to Manage Data > One time deduction > Search records with employee id
- Notice there are two records
Cause
One time deduction item record removed/deleted from One time deduction user record
Resolution
- Go to Manage data > One time deduction user
- Search for employee
- Take action > Make correction
- Add the missing one time deduction item record > Save
Keywords
one time deduction, one time deduction user, one time deduction item, one time deduction record missing, deduction record missing, deduction record UI. , KBA , LOD-SF-EC-DED , Deductions , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions
Attachments
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