SAP Knowledge Base Article - Public

2947174 - EC: One time deduction records missing from Deduction portlet


Few one time deduction records are missing from UI portlet of an employee, however all records are available in reports

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SuccessFactors Employee Central
  • Advances & Deductions

Reproducing the Issue

  1. Login to instance and go to employee profile
  2. Navigate to Deductions portlet
  3. Notice that only one record is available on the UI portlet

  4. Now go to Manage Data > One time deduction > Search records with employee id
  5. Notice there are two records


One time deduction item record removed/deleted from One time deduction user record


  1. Go to Manage data > One time deduction user
  2. Search for employee
  3. Take action > Make correction
  4. Add the missing one time deduction item record > Save


one time deduction, one time deduction user, one time deduction item, one time deduction record missing, deduction record missing, deduction record UI. , KBA , LOD-SF-EC-DED , Deductions , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions


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